PRIVACY POLICY
Right Rope.com collects and uses your personally identifiable information to deliver the products you have requested. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, other than for the express purpose of delivering our product to you and improving your customer experience.
Email Marketing
With your permission, we may send you emails about our store, new products, and other updates. When you purchase something from our store, as part of the buying and selling process, we collect payment information and personal information you give us such as your name, address, phone number and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
BigCommerce
Our store is hosted on BigCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
For more insight, you may also want to read BigCommerce’s Terms of Service here (https://www.bigcommerce.com/terms/) or Privacy Statement (https://shop.bigcommerce.com/privacy-policy/) here.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Disclosure
We may disclose personal information (1) if it’s in response to a legal process, e.g. in response to a court order or subpoena, or in response to a law enforcement agency’s requests, (2) in response to a charge-back inquiry from our merchant bank about your payment for products, or (3) if you violate our Terms of Service.
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Cookies
By using this site, you agree to allow us to store cookies to track your interaction with the site. These cookies may locally store any information that you provide to our storefront.
7.1. Usage. BigCommerce and its third-party service providers use cookies, web beacons, and similar tracking technologies to recognize you when you visit our website, remember your preferences, and give you a personalized experience. When you visit our websites, we, or an authorized third-party, may place a cookie on your device that collects information, including Personal Data, about your online activities over time and across different sites. Cookies allow us to track use, infer browsing preferences, and improve and customize your browsing experience.
7.2. Persistence. We use both session-based and persistent cookies on our websites. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. A website may set a cookie if the browser’s preferences allow it. A browser only permits a website to access the cookies that it has set, not those set by other websites.
7.3. Types.
i. Essential. These cookies are necessary for our website to work as intended.
ii. Functional. These cookies enable enhanced functionality, like videos and live chat. Without these cookies, certain functions may become unavailable.
iii. Analytics. These cookies provide statistical information on site usage. For example, these cookies enable web analytics that allow us to improve our website over time.
iv. Targeting and Advertising. These cookies are used to create profiles or personalize content to enhance your experience.
v. Control. It is possible to disable cookies through your device or browser settings, but doing so may affect your ability to use our website. For instance, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our website. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings. Please use the following links for further instructions:
Your Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. If you don’t provide an email address, you will be unable to create a user account to access purchase history.
Updates to Your Consent
If after you opt-in for emails or subscriptions, and you change your mind, you may cancel these at any time by unsubscribing at the bottom of our emails.
Questions
If you have any further questions, or need additional information, please contact us via the contact page.